![]() ![]() However, other users are not having any issues. The office Wan to Lan speeds are not great approximately 75 MB down at about 17 MB upload speeds on Comcast network. his PC is only two years old and powerful with a SSD drive and eight gigabytes of ram The user did state that sometimes the computer is somewhat slow opening documents. No one else in the office is having any issues for getting this error message However, this user does not use SharePoint or the NEOS software.Basically, it just re installs the complete Microsoft 365 suite. ![]() first, I ran a quick Microsoft 365 repair.There are possibly many reasons causing this issue. Researching the error message referencing the Outlook error. Basically a lawfirm collaboration software that uses Sharepoint. The office is using SharePoint ad OneDrive with an application called NEOS.checked and confirmed CPU, memory and disk activity and usage.Checked and confirmed this PC is running the latest version of Windows 10 and the latest version of Microsoft 365 office via the subscription.It will “freeze” for a period of 15-30 seconds, and the pop-up message reads: “Microsoft Outlook … contacting the server for information” “ It appears to be a problem only with my Outlook/email. "last 3 days I have worked (FRI, SAT, MON), my computer has had a problem – particularly, my email. I saw nothing related to this error on Experts Exchange newer than Outlook 2010 If you have a work or school account that uses Microsoft 365 for business or Exchange-based accounts, talk to your Microsoft 365 admin or technical support.User is getting a Microsoft error message “contacting the server for information” See Troubleshoot email setup on mobile Outlook mobile apps or check the server status of. Contact them for help in setting up your email account. If you're using an email provider such as Gmail, Yahoo, etc. The password associated with your email account. The email address you want to set Password (SSL is enabled by default in the Outlook mobile app) Most use 143 or 993 for IMAP, or 110 or 995 for POP. The email address you want to set port number your incoming mail server uses. These settings are for sending email to your email provider's mail server. The name you want your email recipients to see. The email address you want to set password associated with your email account. Hi All Have a strange problem when trying to add attachment to new email (Outlook 2010), When the user clicks the insert attachment button and then tries to navigate to a network drive they sometimes get the message Contacting
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